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Total Vehicle Loss Claims

Was Your Car or Truck Totaled in a North Carolina Crash?

There are several things you should know about total loss claims in North Carolina. First, any total loss claim is separate from any claim you may have for medical bills or injuries from the crash. Second, any total loss claim is paid to the owner of the vehicle not to the driver. Third, North Carolina law (11 NCAC 04.0418) requires any vehicle damaged in an amount which exceeds 75% of the preaccident actual cash value to be considered a total loss.

How Much Can I Expect to Receive for My Total Loss Claim?

In our opinion, most insurance companies do not properly evaluate and pay total loss claims. According to the North Carolina Commissioner of Insurance Consumer Guide to Automobile Insurance, a total loss claimant is entitled to the actual cash value of the vehicle which represents the local market value of the totaled vehicle. The Consumer Guide indicates there are two methods for determining the local market value: 1) By using the local market price of a comparable vehicle; 2) If no comparable vehicle can be located, dollar estimates from at least two qualified dealers within the local market area.

In our experience, most insurance companies pay less that they should for total loss claims. Many insurance companies apply undefined condition reductions to improperly reduce the value of comparable vehicle. These reductions can cost consumers hundreds or thousands of dollars.

If you have a question about car or truck that was totaled in an accident, call the attorneys at Hendren Redwine & Malone for more information about your rights to recover from an insurance company.

Client Reviews
Mike Malone was absolutely fabulous to work with. He represented my daughter in a case and we could not have been happier! He was upfront from the beginning about expectations, honest through out the case and above all.. caring! Even though I lived 2 hours away, he was more than willing to accommodate us in any way, even if it meant driving out of his way! Mike is one of the smartest lawyers you will find. I recommend him to everyone! I have known him now over 8 years and we still keep in touch. Thanks Mike. - Christy Smith
Mike Malone is the attorney for an estate wrongful death claim. Mike has helped me through every single step. Mike is intelligent, trustworthy and thorough, and responds quickly and personally to questions. I would highly recommend this firm to anyone who needs an attorney. Mike Malone has proven to work diligently to assist you in every way as well as make sure you understand what is happening. - Jason
Thank you Mike for doing an exceptional job. You were not only extremely professional but also kind,patient and understanding through an extremely difficult time. Thank you again. - Bryan
Mike is very sharp when it comes to understanding a case and how the legal system works. He also has integrity and a strong moral conviction which you won't always find when trying to find good legal counsel. - Camp Davis
Mike Malone was a pleasure to work with on a case involving negligence of another attorney in a real estate transaction. Mike was very eager to help us recover money lost in our case. Highly recommended! - Mariusz Stanczyk